Relevance verified: 16/04/2026
1. Introduction and Acceptance of Terms
These Terms and Conditions govern your use of Rolletto Casino, operated under licence number OGL/2024/1798/1048, with registered correspondence address at 45 Buckingham Gate, Floor 3, London SW1E 6AF, United Kingdom. By registering an account, accessing any part of the platform at rolletto-ukcasino.com, or placing a wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not accept any part of these Terms, you must not use this website or any services provided through it. These Terms apply to all users accessing the site from the United Kingdom and are governed by the laws of England and Wales.
Rolletto Casino reserves the right to amend, extend, or withdraw any part of these Terms at any time. Continued use of the site following any such change constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
2. Regulatory and Licensing Information
Rolletto Casino operates under casino licence number OGL/2024/1798/1048 issued in accordance with the Gambling Act 2005. The casino is committed to full compliance with all conditions and codes of practice imposed by the United Kingdom Gambling Commission (UKGC).
The UKGC can be contacted at Victoria Square House, Victoria Square, Birmingham, B2 4BP. Full details of the licensing framework are available at the UKGC’s official website. In the event of any conflict between these Terms and applicable UK gambling regulation, the regulatory requirements shall take precedence.
Rolletto Casino provides gambling services solely to customers who meet the eligibility requirements set out in these Terms. Any breach of licensing conditions by Rolletto Casino may be reported directly to the UKGC.
3. Eligibility and Account Registration
3.1 Age Restriction
Rolletto Casino is strictly an 18+ platform. It is a criminal offence under UK law for any person under the age of 18 to gamble. We take this obligation extremely seriously and conduct mandatory age verification checks on all customers.
You must be at least 18 years of age to register an account, make a deposit, accept any bonus, or place any bet. If you are under 18 or you are registering on behalf of a person under 18, you must not use this website.
3.2 Verification Requirements
In accordance with the UKGC’s requirements on Know Your Customer (KYC) and anti-money laundering obligations, all customers are required to verify their identity before withdrawing funds and, in some cases, before placing bets or claiming bonuses. Verification may be requested at any point.
Documents that may be required include, but are not limited to:
- A valid government-issued photo identification (passport, driving licence, or national identity card)
- Proof of address dated within the last three months (utility bill, bank statement, or official correspondence)
- Proof of payment method (card statement or screenshot of e-wallet account)
- Source of funds documentation where required under AML procedures
Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure and the withholding of funds pending investigation.
3.3 One Account Per Customer
Each customer is permitted to hold only one account with Rolletto Casino. Creating duplicate accounts is strictly prohibited. If it is discovered that a customer holds more than one account, all accounts may be closed, bonuses forfeited, and winnings arising from duplicate accounts voided.
3.4 Accurate Information
You must provide accurate, current, and complete information when registering. This includes your full legal name, date of birth, residential address, and contact details. You must update your account information promptly should any of these details change. Providing false information is a breach of these Terms and may constitute fraud.
4. Account Security and Responsibility
You are solely responsible for maintaining the confidentiality of your account credentials. You must not share your username or password with any third party. All activity carried out using your login credentials is your responsibility.
If you suspect that your account has been accessed by a third party without your authorisation, you must contact us immediately at [email protected] or by calling +44 20 7834 9217.
Rolletto Casino reserves the right to suspend any account where suspicious or unauthorised access is detected, pending further investigation.
5. Deposits
5.1 Accepted Payment Methods
Rolletto Casino accepts deposits via the following payment methods: Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Tether (USDT), and Ethereum.
All deposits must be made from payment accounts that are registered in your name. Third-party deposits are not permitted.
5.2 Deposit Processing
Deposits made by card or digital wallet are generally credited to your casino account immediately. Cryptocurrency deposits are subject to standard blockchain confirmation times and may take longer depending on network conditions.
5.3 Currency
All UK customer accounts are held in GBP (pound sterling). Any deposits made in alternative currencies or cryptocurrency will be converted at the prevailing exchange rate applicable at the time of the transaction. Rolletto Casino is not responsible for any exchange rate fluctuations.
5.4 Minimum and Maximum Deposits
Minimum and maximum deposit limits apply. These are displayed within the cashier section of your account and may vary by payment method. Rolletto Casino reserves the right to amend these limits at any time.
5.5 Deposit Limits and Player Protection
In accordance with UKGC requirements on the prevention of harm, you are able to set daily, weekly, and monthly deposit limits on your account at any time. Once a deposit limit is applied, it takes immediate effect. Increases to deposit limits are subject to a cooling-off period before they come into force.
6. Withdrawals
6.1 Withdrawal Conditions
Before any withdrawal is processed, you must have completed identity verification in full. Rolletto Casino will not process withdrawals to third-party accounts or payment methods not previously used to deposit.
6.2 Processing Times
Withdrawal processing times vary by method. Requests are reviewed and processed within the timeframes set out in the banking section of the website. Processing times may be extended where additional verification is required under our AML obligations.
6.3 Withdrawal Limits
Minimum and maximum withdrawal amounts apply and are detailed within the cashier section. Rolletto Casino reserves the right to pay out larger winnings in instalments where applicable.
6.4 Dormant Account and Unclaimed Funds
Where an account has been inactive (no deposits, withdrawals, or gaming activity) for a period of 12 consecutive months, it may be classified as dormant. In such circumstances, an inactivity fee may apply in accordance with applicable UK law. You will be notified prior to any fee being charged. Funds held in dormant accounts remain yours and can be reclaimed upon request.
7. Bonuses and Promotions
7.1 General Bonus Terms
All bonuses and promotional offers available at Rolletto Casino, including the Welcome Bonus and No Deposit Bonus, are subject to specific terms which are published alongside each individual promotion. These Terms are supplementary to, and should be read in conjunction with, the specific promotional terms.
7.2 Wagering Requirements
Bonuses are subject to wagering requirements before any related winnings can be withdrawn. The specific wagering requirement applicable to each bonus is stated in the individual promotion terms. You must satisfy the wagering requirement within the stated validity period or the bonus and any associated winnings will be forfeited.
7.3 Eligibility
Promotional offers are available to eligible UK customers only. Rolletto Casino reserves the right to restrict any promotion to specific customer segments, account types, or geographic regions. Bonus abuse, including the use of multiple accounts, bet hedging, or any other form of exploitation of promotional terms, will result in the removal of the bonus and any associated winnings, and may lead to permanent account closure.
7.4 UKGC Compliance
In accordance with the UKGC’s requirements on fair and transparent gambling, all bonus terms are made clearly available before acceptance. Rolletto Casino does not engage in practices that mislead customers about the value or conditions of promotional offers.
8. Gambling Rules and Gameplay
8.1 Game Availability
Games available on rolletto-ukcasino.com are subject to change. Rolletto Casino makes no guarantee as to the continued availability of any specific game or software provider. Games are provided by third-party software suppliers who are independently licensed and audited.
8.2 Malfunctions
In the event of a technical failure, malfunction, or error during gameplay, Rolletto Casino reserves the right to void bets placed during the period of the malfunction. Where a malfunction results in an incorrect game outcome, any winnings arising from the erroneous outcome will be voided. You will be notified in such circumstances and any amounts incorrectly credited to your account may be recovered.
8.3 Bet Limits
Minimum and maximum bet limits apply to all games. These are displayed within the individual game interface. Rolletto Casino may apply stake limits to specific customers in accordance with safer gambling obligations.
8.4 Disconnections
Rolletto Casino is not liable for losses suffered as a result of disconnection during gameplay, whether caused by factors on your end or on ours, except where the disconnection is directly attributable to our systems failing. In the latter case, affected bets will be voided.
9. Responsible Gambling
Rolletto Casino is committed to promoting responsible gambling in full compliance with the UKGC’s Social Responsibility Code of Practice.
9.1 Self-Exclusion
If you feel that your gambling is becoming a problem, you may self-exclude from Rolletto Casino at any time. Self-exclusion can be requested by contacting our support team at [email protected] or by calling +44 20 7834 9217. Self-exclusion takes effect promptly and will last for a minimum period of six months. During self-exclusion, you will not be able to access your account or receive marketing communications.
9.2 GamStop
Rolletto Casino participates in the GamStop self-exclusion scheme. Customers who have registered with GamStop (www.gamstop.co.uk) will not be able to access the site or any of its services. If you wish to self-exclude across multiple licensed UK gambling operators simultaneously, you are encouraged to register with GamStop.
9.3 Responsible Gambling Tools
The following responsible gambling tools are available to all customers via the account settings:
- Deposit limits (daily, weekly, monthly)
- Session time limits
- Reality checks (reminders of time spent playing)
- Cooling-off periods
- Temporary account suspension
- Permanent self-exclusion
9.4 Support Organisations
Rolletto Casino works in partnership with BeGambleAware (www.begambleaware.org) and Gambling Therapy (www.gamblingtherapy.org), both of which provide free, confidential support to individuals experiencing difficulties related to gambling. We strongly encourage any customer who has concerns about their gambling habits to reach out to these organisations.
9.5 Protecting Vulnerable Customers
Rolletto Casino takes reasonable steps to identify customers who may be showing signs of gambling-related harm. Where such signs are identified, we may make contact to offer support tools or impose restrictions. Our customer support team are trained to handle these interactions with appropriate sensitivity and discretion.
10. Anti-Money Laundering and Financial Crime
Rolletto Casino operates in full compliance with the Proceeds of Crime Act 2002, the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, and all other applicable UK anti-money laundering legislation.
We are required to report suspicious activity to the relevant UK authorities, including the National Crime Agency (NCA), without notifying the customer where to do so would constitute a “tipping off” offence.
Enhanced due diligence may be applied to accounts where unusual patterns of activity are identified. This may include requests for detailed source of funds and source of wealth documentation. Your co-operation with these requests is a condition of continued account access.
11. Privacy and Data Protection
Rolletto Casino processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details of how we collect, use, store, and protect your personal information are set out in our Privacy Policy, available at https://rolletto-ukcasino.com/privacy-policy/.
By registering an account, you consent to the processing of your personal data as described in our Privacy Policy. You have rights regarding your personal data, including the right to access, rectification, erasure, and restriction of processing. These rights can be exercised by contacting [email protected].
12. Marketing Communications
Where you have provided your consent to receive marketing communications, Rolletto Casino may contact you by email, SMS, or push notification with details of promotions, offers, and updates. You may withdraw your consent at any time by updating your account preferences or by contacting support.
In accordance with UKGC requirements, Rolletto Casino does not send unsolicited marketing to customers who have not provided consent, or to customers who are self-excluded or have registered with GamStop.
13. Intellectual Property
All content on rolletto-ukcasino.com, including but not limited to text, graphics, logos, images, game content, and software, is the property of Rolletto Casino or its licensors and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the website for personal, non-commercial gambling purposes only.
You must not reproduce, distribute, modify, transmit, or create derivative works from any content on this website without prior written authorisation from Rolletto Casino.
14. Prohibited Activities
The following activities are strictly prohibited and may result in immediate account closure, forfeiture of funds, and reporting to the relevant authorities:
- Providing false or misleading personal information
- Using the platform if you are under 18 years of age
- Using software, bots, scripts, or any automated means to interact with the platform
- Collusion with other players
- Exploiting software errors or vulnerabilities
- Any conduct that constitutes or facilitates money laundering or fraud
- Accessing the platform while self-excluded or subject to a GamStop restriction
- Placing bets on behalf of a third party or professional gambling syndicate
15. Limitation of Liability
To the fullest extent permitted by applicable law, Rolletto Casino shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or business interruption.
Rolletto Casino does not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
Your use of the platform is at your own risk. The platform is provided on an “as is” and “as available” basis. Rolletto Casino does not warrant that access to the platform will be uninterrupted or error-free.
16. Third-Party Links and Services
Rolletto Casino’s website may contain links to third-party websites. These links are provided for convenience and informational purposes only. Rolletto Casino does not endorse, control, or accept responsibility for the content of any third-party website. Your use of third-party sites is entirely at your own risk and subject to their respective terms and conditions.
17. Dispute Resolution
17.1 Internal Complaints Procedure
If you have a complaint regarding your account, gameplay, bonus, or any other matter, you should contact our customer support team in the first instance:
- Email: [email protected]
- Telephone: +44 20 7834 9217
- Post: 45 Buckingham Gate, Floor 3, London SW1E 6AF, United Kingdom
We aim to acknowledge all complaints promptly and to resolve them within eight weeks of receipt. Where this is not possible, we will inform you of the reasons for the delay.
17.2 Alternative Dispute Resolution
If your complaint is not resolved to your satisfaction through our internal procedure, you have the right to refer the matter to an Alternative Dispute Resolution (ADR) service approved by the UKGC. Details of the relevant ADR provider will be supplied upon request or at the conclusion of our internal complaints process.
17.3 UKGC
Nothing in these Terms affects your right to contact the UKGC directly if you believe that Rolletto Casino has breached its licence conditions or codes of practice.
18. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising in connection with these Terms, or your use of Rolletto Casino, shall be subject to the exclusive jurisdiction of the courts of England and Wales, save where you retain any statutory rights to bring proceedings in your local jurisdiction.
19. Cookies
Rolletto Casino uses cookies and similar technologies to enhance your experience on the website and to comply with regulatory requirements. Full details of the cookies we use and how to manage your preferences are set out in our Cookie Policy, available at https://rolletto-ukcasino.com/cookie-policy/.
20. Force Majeure
Rolletto Casino shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances outside its reasonable control, including but not limited to natural disasters, acts of government, power failures, cyberattacks, or third-party system outages.
21. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
22. Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy, Responsible Gambling Policy, and any specific promotional terms, constitute the entire agreement between you and Rolletto Casino with respect to your use of the platform and supersede all prior agreements, representations, and understandings.
23. Contact Information
For all enquiries, account matters, complaints, or responsible gambling requests, you may contact Rolletto Casino through the following channels:
- Email: [email protected]
- Telephone: +44 20 7834 9217
- Address: 45 Buckingham Gate, Floor 3, London SW1E 6AF, United Kingdom
Our customer support team is available to assist you with any query relating to your use of the platform.
Rolletto Casino holds casino licence number OGL/2024/1798/1048. Gambling is for adults aged 18 and over only. Please gamble responsibly. For support, visit www.begambleaware.org or www.gamblingtherapy.org.