Relevance verified: 16/04/2026
At Rolletto Casino, gambling is meant to be an enjoyable leisure activity. We take our responsibilities towards our customers seriously, and we are committed to providing a safe, fair, and transparent environment for everyone who uses our platform. This page outlines the tools, resources, and information available to help you stay in control of your gambling.
Our Commitment to Safer Gambling
Rolletto Casino operates under licence number OGL/2024/1798/1048 and is fully compliant with the requirements set by the UK Gambling Commission. We follow the Social Responsibility Code of Practice, which means we actively work to prevent gambling-related harm, protect vulnerable individuals, and ensure that all customers are treated fairly.
We do not permit gambling by anyone under the age of 18. Age verification checks are carried out on all accounts before any gambling activity or withdrawals take place.
Gambling: Keep It Fun
Gambling should always be treated as entertainment, not a way to make money or solve financial problems. Here are a few reminders to help keep the experience enjoyable:
- Only gamble with money you can afford to lose
- Set a budget before you start and stick to it
- Never chase losses
- Take regular breaks
- Do not gamble when you are stressed, upset, or under the influence of alcohol
- Balance gambling with other leisure activities
Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, background, or income. It often develops gradually, and people experiencing it may not always recognise the early signs. Some indicators to look out for include:
- Spending more time or money gambling than you intended
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money or selling belongings to fund gambling
- Neglecting work, family, or personal responsibilities because of gambling
- Lying to friends or family about how much you gamble
- Gambling to escape stress, anxiety, or low mood
- Continuing to gamble despite repeated losses or negative consequences
- Feeling unable to stop even when you want to
If any of the above sounds familiar, it may be worth speaking to a support organisation or using one of the tools available on your account.
Responsible Gambling Tools
Rolletto Casino provides a range of tools that allow you to manage your gambling activity directly from your account. These tools are available at any time and can be activated immediately.
Deposit Limits You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect straight away. If you wish to increase a limit, a cooling-off period will apply before the change comes into force.
Loss Limits You can set a maximum amount you are willing to lose within a given period. This helps ensure that your gambling stays within your personal financial boundaries.
Wager Limits A wagering limit allows you to cap the total amount you stake over a set time frame, regardless of wins or losses.
Session Time Limits You can set a time limit on how long you spend gambling in a single session. When the limit is reached, you will be prompted to review your activity before continuing.
Reality Checks Reality checks send you a notification at intervals you choose, reminding you of how long you have been playing and how much you have wagered or won or lost during that session. These prompts are designed to encourage you to pause and reflect on your activity.
Cool-Off Period If you feel you need a short break from gambling, you can request a cooling-off period. During this time, you will not be able to log in to your account or place any bets. Cool-off periods typically range from 24 hours to several weeks.
Self-Exclusion If you feel that gambling is having a negative impact on your life, you can request a self-exclusion. Self-exclusion is a formal agreement to stop gambling for a minimum period of six months. Once activated, your account will be closed and you will not be able to open a new account during the exclusion period.
To activate any of these tools or request self-exclusion, please contact our support team at [email protected] or call us on +44 20 7834 9217. Our team is available to assist you.
GAMSTOP: National Self-Exclusion Scheme
Rolletto Casino participates in GAMSTOP, the UK’s free national self-exclusion service. GAMSTOP allows you to place a single self-exclusion that applies to all online gambling operators licensed in Great Britain, including Rolletto Casino.
If you register with GAMSTOP, you will be prevented from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing: six months, one year, or five years.
You can register with GAMSTOP at www.gamstop.co.uk. Registration is free and can be completed in a few minutes.
Blocking Gambling Websites
In addition to self-exclusion, you may wish to use third-party software to block access to gambling websites across all devices. The following tools are available free of charge:
Gamban blocks gambling websites and apps on all your devices. A single subscription covers every device you use. More information is available at www.gamban.com.
GamBlock is another software solution that prevents access to online gambling sites. It is available at www.gamblock.com.
Betfilter provides blocking software for desktop and mobile devices, available at www.betfilter.com.
These tools are particularly useful if you are sharing devices with a partner or family member who needs additional protection.
Protecting Young People
Rolletto Casino takes the protection of minors extremely seriously. You must be aged 18 or over to register and use our platform. We carry out identity verification checks on all accounts.
If there are young people in your household who use the same devices as you, we recommend installing parental control software to prevent access to gambling sites. Options include:
Net Nanny – available at www.netnanny.com
Bark – available at www.bark.us
Circle – available at www.meetcircle.com
Please do not share your login credentials with anyone, and ensure your account details are kept private and secure.
Support Organisations
If you are concerned about your own gambling or the gambling of someone close to you, free and confidential support is available from the following UK organisations:
BeGambleAware BeGambleAware offers information, advice, and a free helpline for people affected by gambling problems. You can reach their National Gambling Helpline on 0808 8020 133, available 24 hours a day, seven days a week. Visit www.begambleaware.org for further information.
GamCare GamCare provides free support, information, and counselling for anyone affected by problem gambling. Their helpline is also available on 0808 8020 133. Their website at www.gamcare.org.uk includes online chat support, a forum, and a treatment finder to help you access help in your area.
Gambling Therapy Gambling Therapy offers free practical advice and emotional support to anyone affected by gambling, including family members and friends of those experiencing gambling problems. Their services are available online at www.gamblingtherapy.org and include a live chat feature, a forum, and self-help resources.
Gordon Moody Gordon Moody offers residential treatment programmes and online therapy for people with serious gambling problems. More information is available at www.gordonmoody.org.uk.
Citizens Advice If gambling has led to financial difficulties, Citizens Advice can offer free, impartial guidance on debt management and other financial issues. You can visit www.citizensadvice.org.uk or call 0800 144 8848.
Self-Assessment
If you are unsure whether your gambling habits are becoming a concern, completing a self-assessment questionnaire can help you reflect on your behaviour. GamCare and BeGambleAware both offer free, confidential self-assessment tools on their websites. There are no right or wrong answers, and no information is shared without your consent.
Contacting Us
If you wish to use any of the responsible gambling tools described on this page, or if you have any concerns about your account, please do not hesitate to get in touch with us.
Email: [email protected] Phone: +44 20 7834 9217 Address: 45 Buckingham Gate, Floor 3, London SW1E 6AF, United Kingdom
Our support team is trained to handle responsible gambling requests with sensitivity and discretion. All requests relating to account restrictions, self-exclusion, or account closure will be processed promptly.
Rolletto Casino is committed to doing everything within our power to promote responsible gambling and prevent harm. We believe that a safer gambling environment benefits everyone.